We offer a fixed price volume purchase agreement to improve your mill operations. Whether it’s inspections, outage planning, troubleshooting, tuning, optimization, remote monitoring, training or on-site service, a Valmet Flexible Service Agreement offers you easier budgeting at a significant discount. It is a budgeted bank of hours which can be used for any Valmet service – whether on-site or remote, scheduled or emergency.
Predictable maintenance costs
Ease of scheduling
Ease of payment
The Valmet Flexible Service Agreement is an annual deal between Valmet Service and customers, providing on-site help. It includes a set number of service hours to be used within the agreement period. Customers commit to specific hours for discounts, which increase with higher commitment levels. Additional costs like travel, accommodation, meals, shipping, and rentals are not part of the package but are added to the invoice monthly. Customers aren't required to exclusively use Valmet for all field services during the agreement.
To get started we meet for task force sessions, to oversee maintenance requirements and the process. During these meetings, we also plan tasks and establish the desired roadmap. Our support options encompass both remote assistance and on-site specialists, ensuring rapid response times.