Building an Effective User Experience at Pulp and Paper Mills

Webinar Date: October 16, 10am EDT, 45 minutes + Q&A

Webinar Description

Optimizing the user experience is expected to become even more important as the mill operator's role evolves from managing individual production areas to coordinating the entire mill operation and predicting future production constraints. Improving the user experience begins by considering the different users and understanding what information they need for their individual roles and responsibilities. This results in design standards for determining what is most important and then how and where to display that information. To better understand the effort required, we will discuss a case study of a user experience design implemented at a pulp and paper mill. In this webinar, you will learn about the key benefits of effective operator user experience, including how to: 

• Detect abnormal situations early
• Successfully handle those situations
• Complete tasks faster and more safely

[NOTE: The webinar will be in the English language. This webinar is only offered to process and energy industry facility owners, pulp, paper, board and tissue producers, process and energy industry consultants and university faculty and students. Use your company or university domain email address when registering. Products and services mentioned in this presentation may not be available in all regions.]

VALMET PRESENTER

Andrew Featherstone, PhD DCS Segment Sales Manager Automation Systems Business Line Andrew Featherston was originally hired by IP corporate to work in their Control System Implementation group out of the Vicksburg, MS mill. He then joined the mill a few years later in their process control department. Later, he transferred to the Thilmany Plant in Kaukauna, WI as a process control engineer. Andrew had many roles during his time there, including executing many DCS replacement projects. In 2022, he joined Valmet as their DCS Segment Sales Manager to help customers develop their DCS replacement projects going to Valmet DNA. Andrew Featherston attended graduate school at the University of Illinois at Urbana-Champaign earning a Ph.D. in chemical engineering with a focus in process control. His thesis was “Control Relevant Identification for Sheet and Film Processes.” Andrew continues to reside in Appleton, WI.

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Can't make the live session? Don't worry, once you register we will send you a full high quality recording of the webinar that you can review at any time.

We listened to all of the great feedback we received on enhancing our webinar program and will now be offering Certificates of Attendance. In order to receive a Certificate, you must attend the webinar up until the Q&A portion.