Flow control partner spotlight: PMS valveTec

Dec 19, 2023

Our global channel partner community provides a valuable network to support our flow control customers all over the world. This time, we interviewed our partner PMS valveTec from Austria. They have just been awarded the title of Top Performer in Europe for 2023 at the European Distributor days for Valmet’s flow control partners.

Could you describe your company in one sentence?

PMS valveTec is a certified sales and service partner for Valmet in Austria and a subsidiary of the PMS Elekto and Automationstechnik with around 500 employees.

Can you tell us briefly about your history of cooperation with Valmet?

The cooperation with Valmet (formely Metso and Neles) started around 20 years ago. At that time, we gave our support in many different service repair cases.

Can you give us a good example of one of your latest customer success cases?

A big success for us this year was an order of control valves for a carbon capture project in Iceland.

What was their original challenge? Why did they end up choosing Valmet’s flow control solutions?

The challenge was to find the best flow control solutions for an especially challenging medium, geothermal water with a lot of silica.

Our customer chose Neles™ control valves and valve controllers because we have a long relationship with this customer. They trust us, and they know we offer the best solution for their needs.

What are the results?

The project is ongoing. So far, the feedback has been positive, and the customer is satisfied.

How would you describe the collaboration between you and Valmet?

We have a friendly, collegial and supportive partnership with Valmet. Good collaboration also helps us succeed in a challenging market.

Anything else you want to highlight?

We really enjoy the great events and the friendly interaction with the Valmet family.

We have a friendly, collegial, and supportive partnership with Valmet. Good collaboration also helps us succeed in a challenging market.

Roman Dengg, PMS valveTec

Meet PMS valveTec - our local service partner in Austria

Flow control partner spotlight: PMS valveTec

Tags

Collaboration
Flow control
Neles
Process industries
Process performance
Sustainability / CO2 reduction

Meet Heike Engels – Valmet contact for PMS

My name is Heike Engels and I work as Sales & Channel Coordinator at Valmet's flow control team in Germany. I am responsible for the distribution business in the DACH region (Germany, Austria and Switzerland) and I am also the marketing contact for this region. After my studies in management and marketing, I did a traineeship in sales and then joined the company. After a short time, I became responsible for our partners and that's how I got my current position. Our partners are not just business partners of ours, they are part of our team. We support each other and maintain an open and respectful partnership. We work closely together to offer the best possible solution for our customers. I love this friendly way of working with my channel partners. There is always something new to learn. We have a great team, including my distributors. Thank you for motivating me every day to go a little further together! In my free time, I do sports or meet up with friends and family. This year I also discovered hiking – I can switch off well in nature and recharge my batteries for upcoming challenges.

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Channel partner community for flow control

In addition to direct sales and service, Valmet has a comprehensive channel partner community to support our flow control customers all over the world. Our valued and certified partners share the same passion to provide customers with reliable high quality valves, pumps, valve automation and flow control services.